This guide describes our general approach towards documentation. On a high level, we distinguish several types of documentation:
Dynamic documentation includes notes and docs
An example for such a type of documentation are the IT inventory, or the usage instructions for the coffee machine. Keeping a list of devices such as servers and network routers requires constant updates to reflect the most recent changes. Since the IT infrastructure undergoes continuous development, it does not make sense to think in terms of fixed releases. (If a device breaks, it needs to be replaced, possibly by another type of device that has a slightly different configuration).
We keep this type of documentation in a Wiki as it can be quickly edited.
We organize content into separate department-specific wikis:
On the other hand we have documentation for specific projects (software, hardware, combined, …). In contrast to the examples before, these project follow a different lifecycle and therefore need a different approach when it comes to documentation.
To improve project documentation in general we aim to:
On a high level, we can define several groups of documents that are necessary to fully document a project.
The developer's technical lifeline:
The *How we work* knowledge:
The workflow should serve the main three goals of Creation, Maintenance, and Discoverability.
Bootstrapping: When starting a new project, the workflow in general looks like this:
Tool: Use the collaborative Sketchpad at sketch.rekonas.com
You can use the following template to get started: https://sketch.rekonas.com/E9x2lhChRIOgP-eTI10bMg#
Progress Documentation: Planning documentation milestones is an integral part of project planning. It is up to the project owner to decide what level of documentation is required at a certain milestone.
Project organization summary: Provide a short summary of project documentation setup (visual and written) that can serve as an inspiration for future projects.
Keep Docs in Sync: Make sure that the project documentation is not lagging behind your project releases
Docs as integral part of project: Make documentation updates part of Definition of Done. It is up to the project owner to decide the exact scope the documentation at a specific stage of the project.s
Single landing page: The project docs should serve a single entry point to all resources regarding this project such as:
Project Directory: Our documentation site will provide an overview over all existing projects, making it easier to find other content.
To help with the creation of documentation, we provide a setup including a template.
Our solution is based on:
The template is already populated with a basic structure that should help us reach a certain level of consistency between the docs for different projects:
1. Getting Started: Setup and Quickstart guides 2. Architecture: Explains the architecture of the project 3. Components: Details about individual components 4. Deployment: Explains hos to build, package and release the project 5. Contributing: This is where all the process documentation for the project goes 6. User Documentation: User manuals
To get started easily a template is provided together with a tutorial:
Before starting a new project, it is recommended to have a look at the Tutorial: https://docs.rekonas.com/template/0.1.2/Help/Tutorial/